When I arrived at the University of Texas Rio Grande Valley (UTRGV) and learned I had the freedom to incorporate service learning into my courses, I leapt at the opportunity to educate my students on the importance of community engagement and the hands-on application of the material we discussed in class, for multiple reasons. Service learning in undergrad allowed me to know my local community better, delve deeper into social science theories surrounding the issues related to the communities in which I served (education policy, the politics of disaster relief, etc.), and working as a team to accomplish important tasks in the broader community.

I knew I was in trouble. I was teaching my new elective Public Sector Communications for the first time. I meticulously planned assignments – group work, active discussions, a comprehensive project. That first night, there were four people in the room – myself and three (eek!) master of public administration students. I went home and realized almost everything I had planned would not work.I went back the next week and asked the students for their help. I said I wanted to flip the classroom – something I had never tried before – and would do it only if they agreed and were willing to work with me along the way. We gave it a try.

There are many benefits to community-engaged scholarship. As academics, we have the opportunity to use higher education as a tool for democracy and a mechanism for enhancing social equity. As educators, community-engaged scholarship can give students “hands-on” experiences and practical skills development. As more programs move toward online curricula, community-engaged scholarship becomes more challenging. It is time consuming, and, if done poorly, might reinforce inequalities rather than promote social equity. Online students come from diverse locations, often work full-time jobs and have family responsibilities, and attend asynchronous classes, none of which lends itself to engaging in community projects.

Several recent Urban Affairs Review forum pieces have highlighted classroom practices that foster engaged learning by encouraging students, community organizations and policy makers to critically consider and potentially change some of the most complex issues our cities face. But engaged learning, particularly community-based service-learning, can cultivate more than positive communal outcomes. It can be a transformational experience for participants, especially students. In our forthcoming paper at the Journal of Nonprofit and Public Affairs, we lay out a roadmap for designing and executing democratic service-learning courses that generate critical citizenship and social justice advocacy behaviors in public affairs students. Here, we would like to share not only our findings but our process.